Returns & Exchanges
At Oil Perfumery, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products to ensure you find your perfect scent.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully pack the items in their original packaging to prevent leakage or damage during transit, ensuring all seals remain intact.
- 3.Shipping Your Return
Affix the provided return label or ship the package via a trackable carrier to our warehouse facility for processing.
- 4.Refund Processing
Once our quality control team inspects and approves the returned items, your refund will be issued to the original payment method within 5-7 business days.
